Welcome to the December 2007 edition of the Sage Accountants in Practice News

 

The Sage Accounting Suite Newswire is specifically designed for our SageCover members and is just one of the many benefits provided to you as part of your SageCover membership. It contains vital PSD information and we hope you will find the articles provided useful and informative.

In This Issue

• Sage Training Courses
• Christmas Opening & Closing Times
• Telephone Number servicing the Accountants and Professionals sectors
• Sage Accounts Production
• Sage Commercial
• Sage Coretime
• Sage Personal Tax Pro / Sage Corporation Tax Pro
• TAS Books
• Sage 50 Client Manager
• Sage Payroll Products
• Versions of Accountant Products
• New Releases
• Contact Us

1. Sage Training Courses

Remember the following courses are being held in our Cork and Dublin Training Centres over the coming weeks :
           

Nov & Dec Training Dates	Location	Course Title
Wed 5th December	Cork	Accounts Production Basic
Thurs 6th December	Dublin	Micropay Stage 2
Thurs 6th December	Cork	Accounts Production Advanced
Fri 7th December	Dublin	Micropay ARW
Fri 7th December	Dublin	Commercial
Mon 10th December	Dublin	Line 50 Intro & Set Up
Mon 10th December	Cork	Micropay Stage 1
Tues 11th December	Dublin	Line 50 Stage 1
Tues 11th December	Cork	Quickpay
Wed 12th December	Dublin	Line 50 Stage 1
Wed 12th December	Dublin	Accounts Production Basic
Thurs 13th December	Dublin	Tas Books Stage 1
Fri 14th December	Dublin	Tas Books Stage 2
Fri 14th December	Dublin	Line 50 Stage 2
Mon 17th December	Dublin	Tas Books 1 Product
Tues 18th December	Dublin	Instant Accounts 1
Wed 19th December	Dublin	Instant Accounts 2
Thurs 20th December	Dublin	Instant Accounts 3
Friday 21st December	Dublin	Quickpay

           

Call our support team on 1890 923 208 to find out more about the above training courses. Onsite training sessions can also be arranged on request

2. One telephone number servicing the Accountants and Professionals sectors.

For your convenience, as of April 1st 2007, there has been one number servicing the Accountants and Professionals sectors.  This can be used to contact any member of our sales or support teams. The options below will allow you to have quick and easy access to the relevant product support team without the need to be transferred. Have your Sage Account Number to hand.

1890 923 208
Sales	Support
	Option 1	Sage Practice Manager and Sage Coretime
	Option 2	Sage Accounts Production, Sage Commercial, Sage Time & Fees
	Option 3	Sage Personal Tax Pro or Sage Corporation Tax Pro
	Option 4	Sage 50 Client Manager, Sage 50, Sage Instant Accounts
	Option 5	Sage Micropay Professional, Sage Quickpay

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3. Sage Accounts Production

Version 6.1.6.2.  Update for Sage Accounts Production
The database text switch issue has been resolved in this servicepack and we would recommend all our users of Sage Accounts Production V6.0. to update to V6.1. The servicepack also includes Vista Compatibility with Accounts Production.
Please click on the link below, which will take you to the Sage website, where you will locate the most up to date servicepack patch for Version 6.0 build 3 release 12/1201 of Sage Accounts Production. The servicepack will update Sage Accounts Production to Version 6.1 Release 6 Build 2. 

http://sage.ie/supportnew/accProd_DownloadsV6.asp

 

Dates in Reports

If the last two digits of the date in any report are being truncated or cut off, e.g. 21/07/20, the default date is set as a long date and Sage Accounts Production is set to the short date format e.g. 21/07/07 not 21/07/2007. If this occurs follow the instructions below;

• Go to the Control Panel
• Select Regional and Language Options
• Click on Customise
• Then Click on Date
• Set the Short date format to dd/MM/yy
• Click Apply then OK

 

Your reports will now display 21/07/07

 

No Page Numbers in the Accounts Pages

If you preview a Print Selection and you see the page numbers, but when you print the selection you don’t see the page numbers. If this occurs follow the instructions below;

• Go to the Control Panel
• Select Printers or Printers and Faxes
• Right Click on the default printer (marked with a tick) and select or click on Printing Preferences
• Click on Paper
• Change the paper size form Letter to A4
• Click Apply then OK
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4. Sage Commercial

Version 6.0 Update for Sage Commercial
Please click on the link below which will take you to the SAGE website, where you can locate the most up to date servicepack patch for Version 6 build 3 release 13 of Commercial. The servicepack will update Commercial to Version 6 build 3 release 1301. 

http://sage.ie/supportnew/Commercial_downloadsv6.asp

If you encounter any difficulties, please call our lo-call customer helpline on 1890 923 208 or email us at professionals@sage.ie

 

Performing the Year End Routine in Accounts Production & Commercial

With 2007 coming to a close we realise that many of our customers may need to perform a year end routine on their datasets in Accounts Production and Commercial.
We would like to share a few tips and hints to make this process easier.

• Make sure you have entered all current year transactions before running a year end routine. If you are not ready to roll forward into the New Year, you can use the postings for next year option to enter transaction for next year.

 

• Always run the data checks report before running the year end to check for any corruption or inconsistency in the data, and run Data Maintenance options 1, 2 and 3.
• If you receive a message that there are critical errors while running the year end routine, always view the errors and repair them before completing the year end. Critical errors can cause incorrect balances in the New Year if rolled forward and sometimes can not be repaired. If you are unsure of any data check errors, please contact the support line on 1890 923 208.

 

Before running the Year End Routine or rolling over your accounts, please access the article below.
http://sage.ie/supportnew/documents/psd/accounts/year%20end%20routine%20in%20version%204.2%20and%205.0.doc
Bank Transfers

Bank Receipts or Payments in Commercial Version 6.0 made to another “Bank/Cash” nominal code are currently saving as Journals. This is to allow the system to view both sides of the transaction on the Bank Reconciliation so they can be reconciled. If you do not wish to save these transactions as Journals, please access the article below for further information on how to enter Bank Transfers through the use of accounting transactions.

http://sage.ie/supportnew/documents/psd/accounts/inter%20bank%20transfers%20v5.doc

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5. Sage Coretime

Checking your Version of Coretime

If you hover over the Coretime logo at the left hand corner of the screen with your mouse, your licence amount and version will appear. The latest version of Coretime is 2.0.1.110, if you are not on the latest version please contact the support desk on 1890 923 208.

 

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6. Sage Personal Tax Pro

Windows XP Service Pack 2 and ROS

A bug in Windows XP Service Pack 2 stops ROS files from being displayed correctly. If after generating the ROS file, all you see is XML code in Internet Explorer (rather than a copy of the tax form) you need to follow the instructions below.

• Open Windows Explorer
• From the menu, go Tools / Folder Options.
• Click on the File Types tab.
• Click on the New button.
• For file extension, enter f11.
• Click on the advanced tab.
• For Associated File Type, select XML Document.
• Click on the Close button.

 

Printing Form 11 Prints more than 22 Pages, Other Client Details Appear and Margins are Off.

The template for producing your Form 11 has been overwritten. This issue arises when a user, after generating a form, saves the changes on exiting the program.

Please click on the link below which will take you to the SAGE website, where you can locate the file and instructions on how to resolve this issue.

http://sage.ie/supportnew/TaxPro_Downloads.asp

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7. TAS Books

Sales Persons
TAS Books 2 & 3 both allow you to create, track and even enter commission rates for salespeople.  The system marks all sales made by each salesperson and enables you to report on their performance.

• Salespersons can be set up in option 641
• Sales orders can be allocated to a salesperson in option 611 and salespersons can be allocated to a customer in option 211 miscellaneous tab.
There are multiple salesperson reports that can be generated in option 642 and there is a commission report also in option 643 (only available in TAS Books 3)Video Training Manuals


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8. Sage 50 Client Manager / Sage 50

Sage 2008 Program Features

How to print a retrospective aged debtors report
The Aged Debtors reports in Sage Accounts show you what is owed by your customers broken down into the ageing periods defined in your Customer Defaults.

By default these reports include items that are currently outstanding. If you are running the aged report to the end of a previous period, items that were outstanding at this date may have since been paid and are no longer included in the aged debtors reports.

To run an aged debtors report that includes what was outstanding at the date you run the report to, you must select the Exc. Later payments check box in the Criteria window:

Why do some of my records appear in red?
Sage Accounts displays records or accounts in red to alert you that a limit has been exceeded:

• Customer Accounts – Appear in red when the account balance is greater than the Credit Limit entered in the Customer Record > Credit Control tab.
• Supplier Accounts - Appear in red when the account balance is greater than the Credit Limit entered in the Supplier Record > Credit Control tab.
• Bank Accounts – Appear in red when the account balance falls below the Minimum Limit entered in the Bank Record > Account Details tab.
• Product Records - Appear in red when the quantity in stock is less than the Re-order Level entered in the Product Record > Details tab

 

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9. Sage Payroll

Check the version of your Sage Payroll Software
It is very important to ensure that your version of the software is up-to-date with legislation. To check your version, open your payroll software and login.  The top left hand corner will display the version you are using.
The up-to-date versions are:

• Sage Micropay Professional v 6.0
• Sage Quickpay V7.2
• To run the PYE update you need to be on at least v7.10 for Quickpay
• To run the PYE update in Micropay Professional you need to be on at least v5.1

The current versions can be found at this location:
http://sage.ie/pye

Payroll Year End Packs

We will be posting PYE Packs to all Quickpay & Micropay Professional users with active SageCover contracts. The pack will contain a Step-by-Step Guide to Completing Payroll Year End and an Update CD with the non-budget related programme changes required to ensure you’re ready for 2008.

Note: Packs will begin shipping the second week of December.

 

To receive your PYE Pack on time, please ensure your support contract invoice is fully paid and that you have updated us with your new address & contact details if they have changed. Email your new address, phone and email to us at pye@sage.ie.

Please note: The Payroll Year End Update & Userguide for both products are now available to download from our website:

sage.ie/pye

Budget Update

In order to ensure we ship your PYE updates in a timely fashion we produce the update prior to the Budget Announcement in early December. For this reason it is often necessary to apply a second update to your programme to ensure you are compliant with the new legislation. Please carefully read all communications from us and check sage.ie/pye before processing your first payroll of 2008.

Keep an Eye Out
Please ensure that you keep up to date with the Sage Payroll Year End website http://sage.ie/pye/ for updates and important information related to Payroll Year End.
The Payroll Year End Website http://sage.ie/pye/ also contains FAQ and Knowledgebase Articles useful for your day-to-day payroll processing.
Sage have designed step by step video tutorials to take you through the PYE process. These will available on our website soon http://sage.ie/pye/ , so remember to keep checking back.

End Of Year Opening Hours
     
During this busy period we double the size of our technical support team and extend our opening hours. The phone lines may still be quite busy at peak times so we do appreciate your patience.

Please Note: Our offices will be closed from the 24th of December to the 26th of   December and the 1st of January. Additionally, the phone lines will be closed from the 27th of December until the 31st of January however, we will respond to emailed queries during this period.
For Email Support over payroll year-end please email your queries to        pye@sage.ie.

Dates*	Monday	Tuesday	Wednesday	Thursday	Friday
10th Dec-14thDec	9am-7pm	9am-7pm	9am-7pm	9am-7pm	9am-5pm
17th Dec-21st Dec	9am-7pm	9am-7pm	9am-7pm	9am-7pm	9am-5pm
24th Dec-28th Dec	Closed	Closed	Closed	Email Only	Email Only
31st Dec-4th Jan	Email Only	Closed	9am-7pm	9am-7pm	9am-5pm
7th Jan-11th Jan	9am-7pm	9am-7pm	9am-7pm	9am-7pm	9am-5pm
14th Jan-18th Jan	9am-7pm	9am-7pm	9am-7pm	9am-7pm	9am-5pm

*Only valid on dates specified

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11. Versions of Accountant Products

Please ensure you or your client is on the most up to date version

Product Name	Latest Version
For your Practice
Sage Accounts Production	6.1.6.2
Sage Coretime Online	2.0.1.110
Tempus Pro Desktop	3.5.7.26
Line 50 Link	1.3.3.2
Sage Personal Tax Pro SQL Version	11.0.1
Sage  Corporation Tax Pro	8
Sage Practice Manager	1.5
Sage 50 Client Manager	14.0.12.153
Sage Micropay	6.0
For your Clients
Sage Commercial	6.0.3.1301
Sage Quickpay	7.2
Sage Instant Accounts	12.00.00.10
TAS Books 1, 2, 3	7

12.New Releases

Sage Coretime v2.0 is now available 

Major Features:
1 - We've rebranded the product 'Coretime TempusPro' as 'Sage Coretime'
2 - Complete revision of the user Interface to give it a more up-to-date look and feel.  Ease of use makes the customer more productive.
3 - New database access components to allow for improved support for MS SQL Server 2005 and MySQL version 5.0. This allows Coretime to fully support the most recent Microsoft and MySQL database technology.
4 - All reports now have detailed report headers detailing the selection options used in creating the report.

Sage TaxPro PT (Personal Tax) v11.0.1 is now available 

Major Features:
1 - Allows clients to 'roll forward' their information into tax year 2007 and contains the tax computation for the 2007 tax year.
2 - A number of data entry screens were redesigned
3 - A new WIP report was added and some existing reports were also updated  
4 - The mail-merge is now fully functional. This allows users to create customised letters and then  generate them for all clients with information from the database. 

Micropay V6.00
Micropay Professional 2007 v6.00 is now available to download from sage.ie/support.
The new features enhancements include:
For Feature Pack 1 Customers only*:

• Support for completing the Central Statistics Office (CSO) Earnings, Hours and Employment Costs Survey.
• New Batch Timesheet Entry
• New pension processing option for the Construction Workers Pension Scheme (CWPS).
• Ability to apply Holiday Settings across all employees simultaneously
• Ability to pay Holiday Pay hourly

Free to all customers with active support:

• Ability to categorise payments as medical insurance for P35 returns
• New P45 Part 3 online submissions
• Easier option for Deleting Employees (Learn how to use this new feature in the ‘Useful Tips’ section below)
• New Customisable Integration Files for Sage 50 & Sage 200
• Re-Designed & Simplified Help Files
• New Legislation Guidance Menu with web links to the government websites

Sage50 2008
Sage 50 2008 is now available
1. Credit Card Payments
2. E-banking and Transaction email will now be available for free
3. Detailed information Help Centre embedded into the software
4. New Vat ledger
5. And so much more, so watch this space over the next few months.

 

 

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Contact Us

Contacting Technical Support:

Should you require further assistance with any other technical queries, please contact Sage Technical Support, by telephone on our Lo Call number 1890 923208, by fax on 021 4524405, or by email to Professionals@Sage.ie

We strive to provide an efficient and cost effective support service, now offering you a new lo-call phone number 

1890-923-208

We listen, because we care.

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