What you get as part of Essential Cover package
Free telephone support
Have a question about your software? Call our customer support team for help.
- We'll help you understand how to make the software suit your business
- We'll talk you through the answers to your questions
- We'll talk to you in a language you understand - no jargon
Tackling a complex issue that's hard to explain over the phone or working late?
Email us at a time that best suits your needs and we'll aim to get back to you the next working day.
Free online help
My Sage is an online service you can access 24/7 wherever you are.
The frequently asked questions database covers everything from getting started and general day-to-day tasks to more detailed advice on a range of business issues.
Changes that affect your business can happen at any time.
We take care of that too, with updates for your software when they're needed to help you keep things running smoothly.