Our customers

Everyone at Sage has the same goal: to do the right thing for our customers. We're committed to giving everyone a consistently high quality experience that sets us apart from the rest.

Our software is designed to be efficient, secure and intuitive, to give customers greater control of their business, as well as complete peace of mind.

We know our customers often need somewhere to turn when they have to deal with changes in legislation or reporting requirements and that's why we offer such a comprehensive support service.

We’re always ready to listen and respond to our customers. We've introduced subscription pricing and cloud-based products to address our customers’ needs for connectivity, integration and mobility.


  • Listen to what customers think and change what we do to help them
  • Improve our products based on real customer feedback 
  • Look for and find opportunities to improve our customer satisfaction scores
  • Make it easy for customers to work with us by improving our communications, systems and information
  • Improve or increase the range of products and services we offer to meet the needs of customers now and in the future
  • Continue to add value to our service contacts
  • Work closely with our Business and Accountant Partners to make sure they're able to provide outstanding support to our mutual customers

CSR - Our Stories

CSR Our Stories guide

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